Freshservice Create Ticket

Tool to create a new ticket. Use when you need to log an incident or service request.

价格

免费操作

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暂不支持

• namestring
  Name of the requester (creates new contact if not found)
• typestring
  Enum for Freshservice ticket type values.
• emailstring
  Email address of the requester. Provide either requester_id or email
• impactstring
  Enum for Freshservice ticket impact values.
• sourcestring
  Enum for Freshservice ticket source values.
• statusstring

  必填
  Status of the ticket.
• subjectstring

  必填
  Subject of the ticket
• urgencystring
  Enum for Freshservice ticket urgency values.
• prioritystring

  必填
  Priority of the ticket.
• cc_emailsarray
  CC email addresses for outbound email tickets
• descriptionstring

  必填
  HTML description of the ticket
• requester_idinteger
  User ID of the requester. Provide either requester_id or email

• data

  必填
  Data from the action execution
• errorstring
  Error if any occurred during the execution of the action
• successfulboolean

  必填
  Whether or not the action execution was successful or not

尚未关联经过验证的相关使用场景。