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Freshdesk Tools

Freshdesk Add Watcher

Tool to add the authenticated user as a watcher to a Freshdesk ticket. Use when you need to follow a ticket's progress and receive email notifications for updates like replies or status changes. The API automatically uses the authenticated user's credentials and does not require…

Write actionRisk level 2 of 5API key connection
Use Freshdesk Add Watcher

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Pricing
Free
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Inputs

  • ticket_idinteger
    Required
    The unique identifier of the ticket to add the watcher to. The authenticated user will be added as a watcher to this ticket.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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