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AppsFreshdesk ToolsFreshdesk Bulk Update Tickets
Freshdesk Tools

Freshdesk Bulk Update Tickets

Tool to update multiple tickets simultaneously in bulk. The bulk update operation runs asynchronously in the background, and returns a job_id to track progress. Use when you need to modify the same properties across multiple tickets efficiently.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Bulk Update Tickets

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Pricing
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Inputs

  • idsarray
    Required
    Array of ticket IDs to update in bulk. Example: [18, 17, 123]
  • propertiesobject
    Required
    Object containing the fields to update and their new values. At least one property must be specified.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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