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Freshdesk Tools

Freshdesk Create Canned Response Bulk

Tool to create multiple canned responses in bulk via asynchronous operation. Use when you need to add multiple canned responses at once to your Freshdesk account. Returns a job_id that can be used to track the operation status.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Create Canned Response Bulk

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Inputs

  • canned_responsesarray
    Required
    Array of canned response objects to create in bulk. Each object must contain at minimum a title and content or content_html field.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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