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Freshdesk Tools

Freshdesk Create Companies

Tool to create a new company in Freshdesk. Use when you need to add a customer organization to your Freshdesk account. Companies can hold multiple contacts and are automatically associated with contacts based on email domain matching.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Create Companies

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Pricing
Free
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Not currently supported

Inputs

  • namestring
    Required
    The name of the company [REQUIRED]
  • notestring
    Additional notes about the company
  • domainsarray
    Array of domain names associated with the company. Freshdesk automatically associates contacts to this company if their email address contains any specified domains
  • industrystring
    Industry classification from standard industry choices (available in Blossom Plan and above)
  • descriptionstring
    Description about the company
  • account_tierstring
    Account tier dropdown with three choices: 'Basic', 'Premium', 'Enterprise'
  • health_scorestring
    Health score dropdown with three choices: 'Happy', 'Doing okay', 'At risk'
  • renewal_datestring
    Contract or renewal date for the company in YYYY-MM-DD format (available in Blossom Plan and above)
  • custom_fieldsobject
    Key-value pairs for custom fields specific to your Freshdesk account. Unlike ticket custom fields, company custom field names don't have 'cf_' prepended

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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