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Freshdesk Tools

Freshdesk Create Contact

Tool to create a new contact in Freshdesk. Use when you need to add a customer or user to your Freshdesk account. IMPORTANT: The 'employee_id' custom field is mandatory for this Freshdesk instance.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Create Contact

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Inputs

  • namestring
    Required
    Name of the contact [REQUIRED]
  • tagsarray
    Tags associated with the contact
  • emailstring
    Primary email address of the contact. Either email or phone must be provided.
  • phonestring
    Phone number of the contact. Either email or phone must be provided.
  • avatarstring
    URL of the contact's avatar image
  • mobilestring
    Mobile number of the contact
  • addressstring
    Physical address of the contact
  • languagestring
    Language code for the contact's preferred language
  • job_titlestring
    Job title of the contact
  • time_zonestring
    Time zone of the contact
  • company_idinteger
    ID of the primary company associated with this contact
  • twitter_idstring
    Twitter handle of the contact

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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