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Freshdesk Tools

Freshdesk Create Forum

Tool to create a new forum within a category in Freshdesk discussions. Use when you need to add a new forum to organize discussions within a specific category.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Create Forum

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Inputs

  • namestring
    Required
    The name of the forum. Must be a non-empty string.
  • forum_typeinteger
    The type of forum. Valid values: 1=Questions, 2=Ideas, 3=Problems, 4=Announcements. If not specified, defaults to Questions (1).
  • category_idinteger
    Required
    The ID of the category where the forum will be created. This is a required path parameter.
  • descriptionstring
    The description of the forum. Supports plain text or HTML content.
  • forum_visibilityinteger
    The visibility setting for the forum. Valid values: 1=Everyone, 2=Logged in users, 3=Agents only, 4=Selected companies. If not specified, defaults to Everyone (1).

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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