Tool to create a new solution category in Freshdesk's knowledge base. Use when you need to organize solution articles and folders under a new category.
nameRequiredstringThe name of the solution category
descriptionstringA description of the category and its purpose
visible_in_portalsarrayAn array of portal IDs where the category should be visible. If not specified, the category will be visible in all portals by default
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.