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Freshdesk Tools

Freshdesk Create Solution Category

Tool to create a new solution category in Freshdesk's knowledge base. Use when you need to organize solution articles and folders under a new category.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Create Solution Category

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • namestring
    Required
    The name of the solution category
  • descriptionstring
    A description of the category and its purpose
  • visible_in_portalsarray
    An array of portal IDs where the category should be visible. If not specified, the category will be visible in all portals by default

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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