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AppsFreshdesk ToolsFreshdesk Delete Automation Rule
Freshdesk Tools

Freshdesk Delete Automation Rule

Permanently deletes an automation rule from Freshdesk by its type and rule ID. Use this action to remove workflow automation rules that are no longer needed. This action is idempotent - deleting an already-deleted rule will succeed without error. WARNING: This action is irrevers…

Write actionRisk level 2 of 5API key connection
Use Freshdesk Delete Automation Rule

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Inputs

  • rule_idinteger
    Required
    The unique identifier of the automation rule to delete. Obtain this ID from the 'View Automation Rule' or list automations endpoint.
  • automation_type_idinteger
    Required
    The type of automation rule to delete. Valid values: 1 (ticket creation rules - triggered when new tickets are created), 3 (time-triggered rules - run on a schedule), 4 (ticket update rules - triggered when tickets are updated). Note: Type 2 is not allowed by the API.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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