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Freshdesk Tools

Freshdesk Get Agent Availability

Tool to retrieve availability information for a specific agent. Use when you need to check an agent's availability across different channels, their assignment limits, and current workload.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Get Agent Availability

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Pricing
Free
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Inputs

  • agent_idinteger
    Required
    The unique identifier of the agent whose availability information is to be retrieved

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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