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Freshdesk Tools

Freshdesk Get Folder Responses

Tool to retrieve all canned responses within a specific folder in Freshdesk. Use when you need to list all response templates stored in a particular folder.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Get Folder Responses

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Inputs

  • folder_idinteger
    Required
    The unique identifier of the canned response folder

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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