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Freshdesk Tools

Freshdesk Import Contact

Tool to import contacts in bulk from a CSV file to Freshdesk. Use when you need to create multiple contacts at once from a CSV file with field mappings.

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Use Freshdesk Import Contact

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Inputs

  • fileobject
    CSV file containing contact data to import. File must be UTF-8 encoded with first row as headers.
  • raw_content
    Inline CSV file content to upload as bytes or UTF-8 string.
  • raw_filenamestring
    Filename for the inline content (e.g., 'contacts.csv'). Defaults to 'import.csv'.
  • raw_mimetypestring
    MIME type for the inline content (e.g., 'text/csv'). Defaults to text/csv.
  • name_column_indexinteger
    Required
    Zero-based column index for contact name field in the CSV file (e.g., 0 for first column, 1 for second column)
  • email_column_indexinteger
    Required
    Zero-based column index for email address field in the CSV file
  • job_title_column_indexinteger
    Zero-based column index for contact job title field in the CSV file (optional)
  • company_name_column_indexinteger
    Required
    Zero-based column index for company name field in the CSV file

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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