Aident logoAident logo centerAident Loadout
Use CasesPricingDocs
ENStart Now
AppsFreshdesk ToolsFreshdesk Update Agent
Freshdesk Tools

Freshdesk Update Agent

Tool to update an existing agent's information in Freshdesk. Use when you need to modify agent details such as email, permissions, signature, skills, groups, roles, or focus mode.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Update Agent

Pricing and limits

Aident logo

Product

Aident LoadoutAident Playbook EditorOpen-CUAK

About

AppsSkillsUse CasesDocsBlogPricingDownloadsPrivacy PolicyTerms of Service

Alternatives

vs Composiovs Zapier
llms.txtGet an AI summary of Aident LoadoutSummarize with ChatGPTSummarize with ClaudeSummarize with GeminiSummarize with Perplexity

© Aident Labs, 2024-2026

Pricing
Free
Unified payment
Not currently supported

Inputs

  • idinteger
    Required
    The unique identifier of the agent to update
  • emailstring
    Email address of the Agent
  • languagestring
    Agent language preference, defaults to en
  • role_idsarray
    Array of role identifiers
  • group_idsarray
    Array of group identifiers
  • signaturestring
    Signature of the agent in HTML format
  • skill_idsarray
    Array of skill identifiers
  • time_zonestring
    Agent timezone setting
  • agent_typestring
    Agent classification.
  • focus_modeboolean
    Focus mode toggle, defaults to true
  • occasionalboolean
    Agent employment type indicator - true for occasional, false for full-time
  • ticket_scopestring
    Ticket permission scope.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

Related use cases

No verified related use cases are linked yet.

Official source

Provider source

Skills that use this Action

No published Skills explicitly reference this Action yet.