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Freshdesk Tools

Freshdesk Update Contact Field

Tool to update a contact field's configuration in Freshdesk. Use when you need to modify field properties like labels, requirements, or visibility settings for agents and customers.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Update Contact Field

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Pricing
Free
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Not currently supported

Inputs

  • labelstring
    Display label shown to agents for this contact field
  • contact_field_idinteger
    Required
    The unique identifier of the contact field to update
  • customers_can_editboolean
    Whether customers can edit this field
  • label_for_customersstring
    Display label shown to customers for this contact field
  • required_for_agentsboolean
    Whether the field is required for agents to fill out
  • required_for_customersboolean
    Whether the field is required for customers to fill out
  • displayed_for_customersboolean
    Whether the field is displayed to customers

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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No published Skills explicitly reference this Action yet.