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AppsFreshdesk ToolsFreshdesk Update Ticket Bulk Watch
Freshdesk Tools

Freshdesk Update Ticket Bulk Watch

Tool to add the authenticated user as a watcher to multiple tickets in a single bulk operation. Use when you need to follow multiple tickets and receive email notifications for their updates. Returns lists of succeeded and failed ticket IDs.

Write actionRisk level 2 of 5API key connection
Use Freshdesk Update Ticket Bulk Watch

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Free
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Inputs

  • idsarray
    Required
    Array of ticket IDs to add the authenticated user as a watcher. The authenticated user will receive email notifications for updates on all specified tickets.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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