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AppsFreshdesk ToolsFreshdesk View A Canned Response
Freshdesk Tools

Freshdesk View A Canned Response

Tool to view details of a specific canned response in Freshdesk. Use when you need to retrieve information about a canned response including its title, content, folder location, and attachments.

Write actionRisk level 2 of 5API key connection
Use Freshdesk View A Canned Response

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Inputs

  • canned_response_idinteger
    Required
    The unique identifier of the canned response to retrieve

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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