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Freshdesk Tools

Freshdesk View Solutions

Tool to view a specific solution article by ID in Freshdesk. Use when you need to retrieve detailed information about a single article including its content, metadata, SEO data, and engagement metrics.

Write actionRisk level 2 of 5API key connection
Use Freshdesk View Solutions

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • article_idinteger
    Required
    The unique identifier of the solution article to retrieve
  • language_codestring
    Optional language code for translated version (e.g., 'fr', 'es', 'de'). If specified, retrieves the article in that language.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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