Use CasesPricing Docs

AppsFreshservice ToolsFreshservice Create Ticket

Freshservice Tools

Freshservice Create Ticket

Tool to create a new ticket. Use when you need to log an incident or service request.

Write actionRisk level 2 of 5API key connection

Use Freshservice Create Ticket

Pricing and limits

Product

Aident Loadout Aident Playbook Editor Open-CUAK

About

Apps Skills Use Cases Docs Blog Pricing Downloads Privacy Policy Terms of Service

Alternatives

vs Composio vs Zapier

llms.txtGet an AI summary of Aident Loadout

© Aident Labs, 2024-2026

Pricing

Free

Unified payment

Not currently supported

Inputs

namestring
Name of the requester (creates new contact if not found)
typestring
Enum for Freshservice ticket type values.
emailstring
Email address of the requester. Provide either requester_id or email
impactstring
Enum for Freshservice ticket impact values.
sourcestring
Enum for Freshservice ticket source values.
statusstring
Required
Status of the ticket.
subjectstring
Required
Subject of the ticket
urgencystring
Enum for Freshservice ticket urgency values.
prioritystring
Required
Priority of the ticket.
cc_emailsarray
CC email addresses for outbound email tickets
descriptionstring
Required
HTML description of the ticket
requester_idinteger
User ID of the requester. Provide either requester_id or email

Observable output

data
Required
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulboolean
Required
Whether or not the action execution was successful or not

Skills that use this Action

Related use cases

No verified related use cases are linked yet.

Official source

Provider source

Skills that use this Action

No published Skills explicitly reference this Action yet.