Helpdesk Tools

Helpdesk List Tickets

List all tickets from a specified silo with cursor-based pagination support. This tool retrieves tickets from the helpdesk system with flexible sorting and pagination. Use this when you need to retrieve tickets for monitoring, reporting, or processing. Key features: - Retrieves…

Write ActionRisk level 2 of 5API key connectionFree Action

Use Helpdesk List Tickets

Owner App

Helpdesk ToolsApp

Required inputs

silostring

Silo/folder to list tickets from. Defaults to 'tickets'.

orderstring

Sort direction (asc or desc).

sortBystring

Field to sort by.

next.IDstring

ID of last item on current page (forward cursor).

prev.IDstring

ID of first item on current page (backward cursor).

pageSizeinteger

Number of results per page (1-100).

next.valuestring

Timestamp of last item on current page (forward cursor).

prev.valuestring

Timestamp of first item on current page (backward cursor).

Observable output

dataRequired
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulRequiredboolean
Whether or not the action execution was successful or not

Setup and approval

API key connection. Risk level 2 of 5.

Pricing and limits

Free Action

Unified payment: Not currently supported

Skills that use this Action

No published Skills explicitly reference this Action yet.

Official source

Provider source