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Helpdesk Tools

Helpdesk View Agent

Retrieves comprehensive details for a specific agent in the HelpDesk system. Returns complete agent information including profile details, role assignments, team memberships, status, settings, and signature configuration. Use this action when you need detailed information about…

Write actionRisk level 2 of 5API key connection
Use Helpdesk View Agent

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Inputs

  • agentIDstring
    Required
    The unique identifier (UUID format) of the agent to retrieve. Obtain agent IDs from the list_agents action.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.