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Helpwise Tools

Helpwise Create Note

Tool to add a note to a conversation. Use after obtaining the conversation_id to provide context.

Write actionRisk level 2 of 5API key connection
Use Helpwise Create Note

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Inputs

  • bodystring
    Required
    Content of the note
  • privateboolean
    Flag indicating if the note is internal (private) and not visible to the customer
  • conversation_idstring
    Required
    Unique identifier of the conversation to which the note will be added

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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