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Helpwise Tools

Helpwise Get Conversations

Tool to retrieve a list of conversations. Use when you need to list and paginate support conversations for display or analysis.

Write actionRisk level 2 of 5API key connection
Use Helpwise Get Conversations

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • pageinteger
    Page number to retrieve, must be >= 1
  • searchstring
    Search term to filter conversations
  • statusstring
    Filter by conversation status
  • sort_bystring
    Field to sort by
  • team_idstring
    Filter by team ID handling the conversation
  • per_pageinteger
    Items per page, must be >= 1
  • mailbox_idstring
    Mailbox ID to retrieve conversations from. If not provided, retrieves conversations across all mailboxes.
  • sort_orderstring
    Sort order: asc or desc
  • assignee_idstring
    Filter by assignee user ID
  • requester_idstring
    Filter by requester user ID

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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