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AppsIntercom ToolsIntercom Close Conversation
Intercom Tools

Intercom Close Conversation

Closes a conversation in Intercom, marking it as resolved. Requires explicit user confirmation before calling; closing is irreversible without a separate reopen action. Send any reply via INTERCOM_REPLY_TO_CONVERSATION before calling this tool — parallel execution on the same co…

Write actionRisk level 2 of 5OAuth connection
Use Intercom Close Conversation

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Inputs

  • bodystring
    Optional message to send when closing the conversation
  • admin_idstring
    Required
    ID of the admin closing the conversation
  • conversation_idstring
    Required
    The ID of the conversation to close Conversation must be in open state; verify state via INTERCOM_GET_CONVERSATION first, as closing a snoozed or already-closed conversation produces unexpected results.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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