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AppsIntercom ToolsIntercom Create Ticket Type
Intercom Tools

Intercom Create Ticket Type

Tool to create a new ticket type that defines the data structure for tracking customer requests. Use when you need to establish a new category of tickets with specific fields and states.

Write actionRisk level 2 of 5OAuth connection
Use Intercom Create Ticket Type

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • iconstring
    Emoji representation (from Twemoji Cheatsheet)
  • namestring
    Required
    The designation for the ticket type
  • categorystring
    Required
    Classification as 'Customer', 'Back-office', or 'Tracker' (required)
  • descriptionstring
    Explanatory text about the ticket type
  • is_internalboolean
    Whether tickets are for internal use only; defaults to false

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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