Tool to create a new ticket type that defines the data structure for tracking customer requests. Use when you need to establish a new category of tickets with specific fields and states.
iconstringEmoji representation (from Twemoji Cheatsheet)
nameRequiredstringThe designation for the ticket type
categoryRequiredstringClassification as 'Customer', 'Back-office', or 'Tracker' (required)
descriptionstringExplanatory text about the ticket type
is_internalbooleanWhether tickets are for internal use only; defaults to false
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
OAuth connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.