Intercom Create Ticket Type Attribute
Tool to create a new attribute for a ticket type in Intercom. Use when you need to add custom attributes to ticket types for data collection.
Write ActionRisk level 2 of 5OAuth connectionFree Action
Tool to create a new attribute for a ticket type in Intercom. Use when you need to add custom attributes to ticket types for data collection.
nameRequiredstringThe name of the ticket type attribute
data_typeRequiredstringThe data type of the attribute. Allowed values: string, list, integer, decimal, boolean, datetime, files
multilinebooleanWhether the attribute allows multiple lines of text (applicable for string data_type only)
list_itemsstringA comma delimited list of items for the attribute value (applicable for list data_type only)
descriptionRequiredstringThe description of the attribute presented to the teammate or contact
ticket_type_idRequiredstringThe unique identifier of the ticket type to add the attribute to
visible_on_createbooleanVisibility to teammates during creation (default: true)
required_to_createbooleanWhether teammates must fill this attribute when creating tickets (default: false)
visible_to_contactsbooleanVisibility to contacts in Messenger (default: true)
allow_multiple_valuesbooleanWhether the attribute allows multiple files to be attached (applicable for files data_type only)
required_to_create_for_contactsbooleanWhether contacts must fill this attribute in Messenger (default: false)
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
OAuth connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.