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AppsIntercom ToolsIntercom Enqueue Create Ticket
Intercom Tools

Intercom Enqueue Create Ticket

Tool to enqueue ticket creation for asynchronous processing. Use when you need to create a ticket in Intercom. The system attempts validation on inputs before tasks are enqueued.

Write actionRisk level 2 of 5OAuth connection
Use Intercom Enqueue Create Ticket

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Pricing
Free
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Not currently supported

Inputs

  • contactsarray
    Required
    List of contacts affected by the ticket (currently only one allowed). Provide at least one of: id, external_id, or email
  • assignmentobject
    Optional assignment details for the ticket
  • company_idstring
    Associated company identifier
  • created_atinteger
    Timestamp for ticket creation (current time if omitted)
  • ticket_type_idstring
    Required
    The identifier of the ticket type you want to create
  • ticket_attributesobject
    Ticket field values as key-value pairs. Default fields: _default_title_ and _default_description_. Supports strings, numbers, booleans, arrays, and file attributes
  • skip_notificationsboolean
    Disable notifications when created
  • conversation_to_link_idstring
    Conversation ID to link to the ticket

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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