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Intercom Tools

Intercom Get Conversation

Retrieves a specific conversation by ID with all messages and details. Key response caveats: `conversation_parts` are paginated — walk all cursors for complete transcripts. Fields `title`, `subject`, `source.body`, `conversation_parts.body`, `statistics`, and some contact proper…

Write actionRisk level 2 of 5OAuth connection
Use Intercom Get Conversation

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Inputs

  • display_asstring
    Display format for message content: plaintext or html Even with 'plaintext', fields like `subject` and `custom_attributes` may still contain raw HTML — sanitize separately.
  • conversation_idstring
    Required
    The ID of the conversation to retrieve

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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