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AppsIntercom ToolsIntercom Reply To Conversation
Intercom Tools

Intercom Reply To Conversation

Sends a reply to an existing conversation in Intercom. Always send reply before closing a conversation — never parallelize with INTERCOM_CLOSE_CONVERSATION on the same conversation. Verify conversation state via INTERCOM_GET_CONVERSATION before replying, as open/snoozed/closed s…

Write actionRisk level 2 of 5OAuth connection
Use Intercom Reply To Conversation

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Inputs

  • admin_idstring
    Required
    ID of the admin sending the reply. Required - must be explicitly provided.
  • message_bodystring
    Required
    The message content to send as a reply
  • message_typestring
    Type of message: comment, note, or assignment
  • attachment_urlsarray
    List of attachment URLs to include in the reply URLs must be publicly accessible (no auth required); private or oversized URLs will cause the request to fail.
  • conversation_idstring
    Required
    The ID of the conversation to reply to

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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