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AppsIntercom ToolsIntercom Update Ticket Type
Intercom Tools

Intercom Update Ticket Type

Tool to update an existing ticket type in the workspace. Use when you need to modify a ticket type's name, description, category, icon, or archive status.

Write actionRisk level 2 of 5OAuth connection
Use Intercom Update Ticket Type

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • iconstring
    An emoji icon (copy from Twemoji Cheatsheet).
  • namestring
    The ticket type's name.
  • archivedboolean
    Archived status of the ticket type.
  • categorystring
    One of: Customer, Back-office, or Tracker.
  • descriptionstring
    The ticket type's description.
  • is_internalboolean
    Whether tickets are internal-only or shared with customers.
  • ticket_type_idstring
    Required
    The unique identifier of the ticket type to update.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.