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Onedesk Tools

Onedesk Get Messages

Tool to retrieve a list of messages from OneDesk. **IMPORTANT LIMITATION**: The OneDesk Public API does not provide an endpoint to list or retrieve messages. The public API only supports: 1. Creating items via POST /rest/public/items/ 2. Retrieving specific items by ID via GET /…

Write actionRisk level 2 of 5API key connection
Use Onedesk Get Messages

Pricing and limits

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Free
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Inputs

  • limitinteger
    Maximum number of messages to return
  • offsetinteger
    Offset for pagination
  • searchstring
    Search text within message bodies
  • directionstring
    Direction of the message, e.g. 'inbound' or 'outbound'
  • ticket_idinteger
    Filter messages by associated ticket ID
  • contact_idinteger
    Filter messages by contact/customer ID

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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