Onedesk Tools

Onedesk Get Messages

Tool to retrieve a list of messages from OneDesk. **IMPORTANT LIMITATION**: The OneDesk Public API does not provide an endpoint to list or retrieve messages. The public API only supports: 1. Creating items via POST /rest/public/items/ 2. Retrieving specific items by ID via GET /…

Write ActionRisk level 2 of 5API key connectionFree Action

Use Onedesk Get Messages

Owner App

Onedesk ToolsApp

Required inputs

limitinteger

Maximum number of messages to return

offsetinteger

Offset for pagination

searchstring

Search text within message bodies

directionstring

Direction of the message, e.g. 'inbound' or 'outbound'

ticket_idinteger

Filter messages by associated ticket ID

contact_idinteger

Filter messages by contact/customer ID

Observable output

dataRequired
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulRequiredboolean
Whether or not the action execution was successful or not

Setup and approval

API key connection. Risk level 2 of 5.

Pricing and limits

Free Action

Unified payment: Not currently supported

Skills that use this Action

No published Skills explicitly reference this Action yet.

Official source

Provider source