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Onedesk Tools

Onedesk Get Tickets

Retrieve tickets from OneDesk by querying a range of item IDs. **API LIMITATION WORKAROUND**: The OneDesk Public API does not provide a direct endpoint to list all tickets. This action works around this by: 1. Querying individual items by ID within the specified range (start_id…

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Use Onedesk Get Tickets

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Inputs

  • end_idinteger
    Ending item ID for the range to query (inclusive, must be >= start_id)
  • start_idinteger
    Starting item ID for the range to query (inclusive, must be >= 1)
  • max_ticketsinteger
    Maximum number of tickets to return (1-100)

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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