Fetches comprehensive details of a specific thread by ID, including customer info, status, priority, labels, and assignments. Returns null if thread not found.
idRequiredstringUnique thread identifier in format: prefix_26chars (e.g., th_01ABC...). Use LIST_THREADS or CREATE_THREAD to obtain valid IDs.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.