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Servicenow Attach File To Record

Attaches a file to a specified record in a ServiceNow table. This action uploads a file and associates it with a specific record (e.g., incident, problem, change request). The file will be visible in the ServiceNow UI under the record's attachments section. Common use cases: - A…

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Use Servicenow Attach File To Record

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Inputs

  • file_namestring
    Required
    Name to give the attachment (e.g., 'report.pdf', 'screenshot.png'). This will be the visible filename in ServiceNow.
  • table_namestring
    Required
    Name of the ServiceNow table to attach the file to (e.g., 'incident', 'problem', 'change_request').
  • creation_timestring
    Creation date and time of the attachment. Use this parameter to capture attachment creation times when the Now Mobile app is offline and the attachment is uploaded to a record at a later time.
  • record_sys_idstring
    Required
    Sys_id of the specific record in the table to attach the file to. This is the unique identifier of the record (e.g., incident sys_id).
  • file_to_uploadobject
    Required
    File to upload.
  • encryption_contextstring
    Sys_id of an encryption context record. Specify this parameter to allow only users with the specified encryption context to access the attachment. For additional information on encryption context records, see https://www.servicenow.com/docs/csh?topicname=column-level-encryption-…

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

Related use cases

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Skills that use this Action

No published Skills explicitly reference this Action yet.