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Servicenow Create A Record

Creates a new record in a specified ServiceNow table with the provided field values. Common tables include: 'incident', 'problem', 'change_request', 'task', 'sys_user'. The created record is returned with its sys_id and auto-generated number.

Write actionRisk level 2 of 5API key connection
Use Servicenow Create A Record

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Inputs

  • table_namestring
    Required
    The name of the table where the record will be created (e.g., 'incident', 'problem', 'change_request', 'sys_user').
  • record_dataobject
    Field-value pairs for the new record. Available fields depend on the table schema. For 'incident' table, common fields include: 'short_description', 'description', 'urgency' (1-3), 'impact' (1-3), 'priority', 'assignment_group', 'assigned_to', 'category', 'state'. For reference…
  • sysparm_viewstring
    UI view to determine which fields are returned in the response. If not specified, returns fields from the default view.
  • sysparm_fieldsstring
    Comma-separated list of fields to return in the response (e.g., 'number,short_description,state'). Invalid fields are ignored. If not specified, all fields are returned.
  • sysparm_display_valuestring
    Determines the type of data returned in the response. 'false': Returns actual database values (sys_ids for references, numeric values for choices). 'true': Returns display values (names for references, text labels for choices). 'all': Returns both display and actual values.
  • sysparm_input_display_valueboolean
    Set to true if providing display values (e.g., user names) instead of sys_ids in record_data for reference fields. When false (default), reference fields must contain sys_ids.
  • sysparm_exclude_reference_linkboolean
    Set to true to exclude Table API links for reference fields in the response.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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