Creates a new record in a specified ServiceNow table with the provided field values. Common tables include: 'incident', 'problem', 'change_request', 'task', 'sys_user'. The created record is returned with its sys_id and auto-generated number.
table_nameRequiredstringThe name of the table where the record will be created (e.g., 'incident', 'problem', 'change_request', 'sys_user').
record_dataobjectField-value pairs for the new record. Available fields depend on the table schema. For 'incident' table, common fields include: 'short_description', 'description', 'urgency' (1-3), 'impact' (1-3), 'priority', 'assignment_group', 'assigned_to', 'category', 'state'. For reference…
sysparm_viewstringUI view to determine which fields are returned in the response. If not specified, returns fields from the default view.
sysparm_fieldsstringComma-separated list of fields to return in the response (e.g., 'number,short_description,state'). Invalid fields are ignored. If not specified, all fields are returned.
sysparm_display_valuestringDetermines the type of data returned in the response. 'false': Returns actual database values (sys_ids for references, numeric values for choices). 'true': Returns display values (names for references, text labels for choices). 'all': Returns both display and actual values.
sysparm_input_display_valuebooleanSet to true if providing display values (e.g., user names) instead of sys_ids in record_data for reference fields. When false (default), reference fields must contain sys_ids.
sysparm_exclude_reference_linkbooleanSet to true to exclude Table API links for reference fields in the response.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.