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Servicenow Create Identifyreconcile Enhanced

Inserts or updates configuration items (CIs) in ServiceNow CMDB using the enhanced Identification and Reconciliation API. Use this action when you need to bulk-insert or update multiple configuration items in the CMDB, with automatic identification of existing CIs based on ident…

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Use Servicenow Create Identifyreconcile Enhanced

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Inputs

  • itemsarray
    Required
    Array of configuration item (CI) objects to insert or update in the CMDB. Each item must have at least one identifying field (name, class_name, sys_id, ip_address, serial_number, mac_address, or host_name) to match an existing CI. If no existing CI matches, a new CI is created.…
  • relationsarray
    Array of relationship objects to create between CIs. Relationships are directional, defined as 'Source::Target' format. Each relation requires source and target CI identification (via sys_id, link, or name). Relations are processed after CIs. Example: [{'type': 'Runs on::Runs',…

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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