Inserts or updates configuration items (CIs) in ServiceNow CMDB using the enhanced Identification and Reconciliation API. Use this action when you need to bulk-insert or update multiple configuration items in the CMDB, with automatic identification of existing CIs based on ident…
itemsRequiredarrayArray of configuration item (CI) objects to insert or update in the CMDB. Each item must have at least one identifying field (name, class_name, sys_id, ip_address, serial_number, mac_address, or host_name) to match an existing CI. If no existing CI matches, a new CI is created.…
relationsarrayArray of relationship objects to create between CIs. Relationships are directional, defined as 'Source::Target' format. Each relation requires source and target CI identification (via sys_id, link, or name). Relations are processed after CIs. Example: [{'type': 'Runs on::Runs',…
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
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