Queries the ServiceNow Identify and Reconcile API to determine whether a Configuration Item (CI) should be inserted (created) or updated in the CMDB based on identity matching rules. Use this action when you need to check whether a CI already exists in the CMDB before creating o…
sourceRequiredstringThe name of the data source that identifies the origin of the CI data being reconciled. This is used by ServiceNow to determine which reconciliation rules and identity matching rules apply. The source must be a valid data source configured in ServiceNow (e.g., 'cmdb_azure', 'cmd…
attributesRequiredobjectA dictionary of attribute name-value pairs used to identify or match an existing CI. ServiceNow uses these attributes along with identity matching rules to determine whether an existing CI matches (triggering an update) or no match exists (triggering an insert). Common identifyi…
class_nameRequiredstringThe name of the CMDB class for the configuration item (CI) to identify/reconcile. Common CI classes include: 'cmdb_ci' (generic CI), 'cmdb_ci_server', 'cmdb_ci_database', 'cmdb_ci_network_adapter', 'cmdb_ci_storage_device', 'cmdb_ci_service_discovered', 'cmdb_ci_hardware', 'cmdb…
sysparm_display_valuestringDetermines the format of field values in the response. 'false': Returns actual database values (sys_ids for references, numeric values for choices). 'true': Returns display values (names for references, text labels for choices). 'all': Returns both display and actual values.
sysparm_exclude_reference_linkbooleanSet to true to exclude Table API links for reference fields in the response.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.