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AppsServiceNow ToolsServicenow Create Identifyreconcile Queryenhanced
ServiceNow Tools

Servicenow Create Identifyreconcile Queryenhanced

Performs identification and reconciliation of configuration items (CIs) in the ServiceNow CMDB. Use this action when you need to determine whether to insert a new CI or update an existing one based on matching attributes. The API compares the provided data against existing CIs a…

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Use Servicenow Create Identifyreconcile Queryenhanced

Pricing and limits

Pricing
Free
Unified payment
Not currently supported

Inputs

  • dataobject
    Required
    A dictionary containing the configuration item (CI) attributes to reconcile. The available attributes depend on the CMDB class. Common attributes include: 'name' (CI display name, often required), 'u_class' or 'sys_class_name' (CMDB class), 'serial_number', 'ip_address', 'mac_ad…
  • sourcestring
    Required
    The source identifier for the reconciliation query. This identifies the data source or integration point that is providing the CI data. Examples: 'cmdb_import_set', 'discovery', 'manual', or a custom integration name.
  • dry_runboolean
    When set to true, performs a simulation without actually creating or updating any CIs. Useful for previewing what changes would be made before committing. Default is false, meaning changes will be applied.
  • reconciliation_typestring
    The type of reconciliation to perform. Determines how the API matches incoming data against existing CIs. Common values: 'exact' (exact match on all specified fields), 'fuzzy' (partial match), or 'identify' (identification only without creating/updating). If not specified, uses…

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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