Performs identification and reconciliation of configuration items (CIs) in the ServiceNow CMDB. Use this action when you need to determine whether to insert a new CI or update an existing one based on matching attributes. The API compares the provided data against existing CIs a…
dataRequiredobjectA dictionary containing the configuration item (CI) attributes to reconcile. The available attributes depend on the CMDB class. Common attributes include: 'name' (CI display name, often required), 'u_class' or 'sys_class_name' (CMDB class), 'serial_number', 'ip_address', 'mac_ad…
sourceRequiredstringThe source identifier for the reconciliation query. This identifies the data source or integration point that is providing the CI data. Examples: 'cmdb_import_set', 'discovery', 'manual', or a custom integration name.
dry_runbooleanWhen set to true, performs a simulation without actually creating or updating any CIs. Useful for previewing what changes would be made before committing. Default is false, meaning changes will be applied.
reconciliation_typestringThe type of reconciliation to perform. Determines how the API matches incoming data against existing CIs. Common values: 'exact' (exact match on all specified fields), 'fuzzy' (partial match), or 'identify' (identification only without creating/updating). If not specified, uses…
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.