Adds a specified catalog item to the current user's ServiceNow shopping cart. Use when a user wants to order or request a specific item from the Service Catalog, such as requesting a laptop, software license, or IT service. The item is added to the user's active shopping cart an…
sys_idRequiredstringThe unique system ID (sys_id) of the catalog item to add to the cart. This is a 32-character hexadecimal string that identifies the specific catalog item in ServiceNow. Example: '039c516237b1300054b6a3549dbe5dfc'. This is a required path parameter.
variablesobjectKey-value pairs of catalog item variables to set when adding to cart. The variable names and expected values depend on the specific catalog item's variable definitions. For example, if the item has a 'model' variable, you might pass {'model': 'Laptop Model X'}. Omit this field i…
sysparm_quantityintegerThe number of units of the catalog item to add to the shopping cart. Defaults to 1 if not specified. Must be a positive integer.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.