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AppsServiceNow ToolsServicenow Create Service Catalog Cart Submit Order
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Servicenow Create Service Catalog Cart Submit Order

Submits the Service Catalog shopping cart and creates a service catalog request. This action checks out the user cart, creates a service catalog request with all items in the cart, and returns the request ID and number for tracking. The cart contents are converted into a submitt…

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Use Servicenow Create Service Catalog Cart Submit Order

Pricing and limits

Pricing
Free
Unified payment
Not currently supported

Inputs

  • cart_idstring
    The unique system ID (sys_id) of the Service Catalog shopping cart to submit. This is a 32-character hexadecimal string that uniquely identifies the cart record. Example: 'cart_sys_id'. If not provided, the current user's active cart will be used.
  • quantityinteger
    The quantity of items to order. If specified, applies to all items in the cart. Defaults to 1 if not specified.
  • variablesobject
    Dictionary of catalog item variables (answers) to set during submission. The keys should be the variable IDs (not the labels) as defined in the catalog item. Example: {'reason': 'New laptop needed', 'location': 'NYC'}
  • ignore_priceboolean
    Set to true to ignore price changes that may have occurred since items were added to cart. When false (default), the order may fail if prices have changed.
  • requested_forstring
    The user ID (sys_id or username) to submit the order on behalf of. Use this parameter when submitting an order for another user. Example: 'requested_for_sys_id' or 'john.doe'
  • no_attachment_found_warningsboolean
    Set to true to suppress warnings when required attachments are missing. The order will still be submitted even if warnings would normally be generated.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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