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Servicenow Create Servicecatalog Items Order Now

Orders a specified ServiceNow Service Catalog item immediately. This action submits an order for a catalog item without requiring cart checkout. The item is ordered directly with the specified quantity and optional variables. Use this action when you need to quickly order a know…

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Use Servicenow Create Servicecatalog Items Order Now

Pricing and limits

Pricing
Free
Unified payment
Not currently supported

Inputs

  • sys_idstring
    Required
    The unique system ID (sys_id) of the catalog item to order. This is a 32-character hexadecimal string that identifies the service catalog item. Example: '04b7e94b4f7b4200086eeed18110c7fd'. You can find the sys_id by listing catalog items or navigating to the item in ServiceNow.
  • variablesobject
    A dictionary of catalog item variable name-value pairs to provide during ordering. These are the variables defined on the catalog item that the user fills out at order time. The variable names must match exactly as defined in the catalog item. Example: {'reason': 'New laptop nee…
  • sysparm_quantityinteger
    The number of instances of the catalog item to order. Must be a positive integer. Defaults to 1 if not specified.
  • sysparm_requested_forstring
    The user ID (sys_id) of the person for whom the item is being ordered. If not specified, the item is ordered for the current user. Example: '681ccaf9c0a8016400b98a06818d57a7' (sys_id of a user).

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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Skills that use this Action

No published Skills explicitly reference this Action yet.