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AppsServiceNow ToolsServicenow Create Sn Chg Rest Change Task
ServiceNow Tools

Servicenow Create Sn Chg Rest Change Task

Creates a new task for a ServiceNow change request using the Change Management REST API. Use this action when you need to add a new task or subtask to an existing change request, such as breaking down a change into smaller work items, assigning specific work to team members, or…

Write actionRisk level 2 of 5API key connection
Use Servicenow Create Sn Chg Rest Change Task

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Inputs

  • statestring
    Initial state of the task. Common values: -5=Cancelled, -4=On hold, -3=Rejected, -2=Pending, -1=Draft, 1=Open, 2=Work In Progress, 3=Pending, 4=Complete. If not specified, defaults to the task type's default state.
  • categorystring
    Category or type of the task
  • commentsstring
    Public comments on the task (visible to end users)
  • prioritystring
    Priority level of the task (e.g., '1' for critical, '2' for high, '3' for moderate, '4' for low, '5' for planning)
  • work_notesstring
    Internal work notes for the task (visible to IT staff only)
  • assigned_tostring
    sys_id of the user assigned to the task
  • descriptionstring
    Full description of the task
  • expected_endstring
    Expected end date and time of the task (ISO 8601 format)
  • change_sys_idstring
    Required
    The unique system ID (sys_id) of the change request to create a task for. This is a 32-character hexadecimal string that uniquely identifies the change request. Example: '46e9b4afa9fe198101026e122b85f442'. The change request must exist, or a 404 error will be returned.
  • expected_startstring
    Expected start date and time of the task (ISO 8601 format)
  • on_hold_reasonstring
    Reason the task is on hold (use with state=-4)
  • assignment_groupstring
    sys_id of the group assigned to the task

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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