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AppsServiceNow ToolsServicenow Get Agent Intelligence Solution Prediction List
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Servicenow Get Agent Intelligence Solution Prediction List

Retrieves a list of solution predictions from ServiceNow's Agent Intelligence engine. Use this action when you need to fetch predicted solutions for multiple records, such as retrieving AI-recommended solutions for incidents, problems, or change requests. The predictions include…

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Use Servicenow Get Agent Intelligence Solution Prediction List

Pricing and limits

Pricing
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Inputs

  • sysparm_limitinteger
    Maximum number of solution predictions to return. Use pagination parameters to retrieve additional results if needed. Note: Large values may impact system performance.
  • sysparm_querystring
    Encoded query to filter solution predictions. Syntax: <col_name><operator><value>. Supports operators: = (exact match), != (not equal), ^ (AND), ^OR (OR), LIKE (contains string), STARTSWITH, ENDSWITH. Example: category=password^confidence_score>=0.8
  • sysparm_offsetinteger
    Starting record index for pagination. Use sysparm_offset + sysparm_limit to page through results. For example, first call with offset=0, next call with offset=sysparm_limit.
  • prediction_typestring
    Type of predictions to retrieve. Common values: 'incident', 'problem', 'change', 'task'. If not specified, returns all prediction types.
  • include_metadataboolean
    Flag to include additional metadata in the response. Set to true to include extended prediction metadata.
  • confidence_thresholdnumber
    Minimum confidence score threshold for returned predictions. Only predictions with confidence_score >= this value will be returned. Example: 0.8 returns only high-confidence predictions.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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