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ServiceNow Tools

Servicenow Get Email

Retrieves a specific email record from ServiceNow's Email [sys_email] table by its sys_id. Use this action when you need to fetch detailed information about a particular email message, including its subject, body content, sender, recipients, status, and timestamps. This is a rea…

Write actionRisk level 2 of 5API key connection
Use Servicenow Get Email

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Inputs

  • sys_idstring
    Required
    The unique system ID (sys_id) of the email record to retrieve. This is a 32-character hexadecimal string that uniquely identifies the email in the sys_email table. Example: '1228ed5283333210dd2dc2dfeeaad376'
  • sysparm_fieldsstring
    Comma-separated list of fields to return in the response. Invalid field names are ignored.
  • sysparm_display_valuestring
    Determines the type of data returned, either 'true' for display values or 'false' for actual values. Display values are manipulated based on user or system settings. Choice fields: Returns descriptive text instead of numeric values. Date fields: Returns formatted date based on u…
  • sysparm_exclude_reference_linkboolean
    Flag that indicates whether to exclude Table API links for reference fields. Set to true to exclude links.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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