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ServiceNow Tools

Servicenow Get Incidents

Retrieves incidents from the ServiceNow incident table using the Table API. Use this action when you need to query and fetch incidents with optional filtering via sysparm_query, pagination via sysparm_limit and sysparm_offset, and field selection via sysparm_fields.

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Use Servicenow Get Incidents

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Inputs

  • sysparm_limitinteger
    Maximum number of incident records to return. Use pagination for larger result sets.
  • sysparm_querystring
    Encoded query to filter incidents. Syntax: <col_name><operator><value>. Operators: '=' (exact match), '!=' (not equal), '^' (AND), '^OR' (OR), LIKE, STARTSWITH, ENDSWITH. Example: state=2^priority=1 (active critical incidents)
  • sysparm_fieldsstring
    Comma-separated list of fields to return in the response. Invalid field names are silently ignored. Example: 'sys_id,number,state,priority,short_description'
  • sysparm_offsetinteger
    Starting record offset for pagination. Set to sysparm_offset + sysparm_limit to paginate through results.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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