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ServiceNow Tools

Servicenow Get Rows

Retrieves records from a specified ServiceNow table using the Table API v2. Use this action when you need to fetch one or more records from any ServiceNow table (e.g., incident, task, problem, change_request). When sys_id is provided, retrieves a single record. Without sys_id, r…

Write actionRisk level 2 of 5API key connection
Use Servicenow Get Rows

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Inputs

  • sys_idstring
    The unique system ID (sys_id) of the record to retrieve. If provided, fetches a single record by its sys_id. If not provided, returns all records from the table (up to sysparm_limit).
  • table_namestring
    Required
    The name of the ServiceNow table to query (e.g., 'incident', 'task', 'sys_user', 'problem'). Use the table name without the 'sys_ prefix for base tables.
  • sysparm_limitinteger
    Maximum number of records to return. For requests that exceed this number of records, use pagination via sysparm_offset. Note: Unusually large values can impact system performance.
  • sysparm_querystring
    Encoded query to filter results. Syntax: <col_name><operator><value>. Operators: '=' (exact match), '!=' (not equal), '^' (AND), '^OR' (OR), LIKE, STARTSWITH, ENDSWITH. Example: state=1^priority=2
  • sysparm_fieldsstring
    Comma-separated list of fields to return in the response. Invalid field names are silently ignored. Example: 'sys_id,number,state,priority'
  • sysparm_offsetinteger
    Starting record index for pagination. Set to sysparm_offset + sysparm_limit to retrieve subsequent pages of results.
  • sysparm_display_valuestring
    Determines the type of data returned. 'false': Returns actual database values. 'true': Returns display values (more human-readable). 'all': Returns both display and actual values.
  • sysparm_exclude_reference_linkboolean
    Set to true to exclude Table API links for reference fields in the response.
  • sysparm_suppress_pagination_headerboolean
    Set to true to exclude the Link header from the response for pagination.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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