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ServiceNow Tools

Servicenow Get Users

Retrieves multiple user records from the ServiceNow sys_user table with optional filtering and pagination. Use this action when you need to query and fetch a list of users from ServiceNow, such as finding active users, users by department, or users matching specific criteria. Su…

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Use Servicenow Get Users

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Inputs

  • sysparm_limitinteger
    Maximum number of user records to return. Use pagination (sysparm_offset) for result sets larger than this limit.
  • sysparm_querystring
    Encoded query used to filter the result set. Syntax: sysparm_query=<col_name><operator><value>. Operators: '=' (exact match), '!=' (not equal), '^' (AND), '^OR' (OR), LIKE, STARTSWITH, ENDSWITH. Example: active=true^emailLIKEsomething.com
  • sysparm_fieldsstring
    Comma-separated list of fields to return in the response. Invalid field names are silently ignored. Example: 'sys_id,user_name,first_name,last_name,email,active'
  • sysparm_offsetinteger
    Starting record offset for pagination. Use with sysparm_limit to paginate through results.
  • sysparm_display_valuestring
    Determines the format of field values in the response. 'false': Returns actual database values (sys_ids for references). 'true': Returns display values (names for references). 'all': Returns both display and actual values.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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