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ServiceNow Tools

Servicenow Refresh Impacted Services

Refreshes and repopulates the impacted services/configuration items for a change request in ServiceNow using the Change Management REST API. Use this action when you need to recalculate and update the list of impacted services or configuration items for a change request. This is…

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Use Servicenow Refresh Impacted Services

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Inputs

  • sys_idstring
    Required
    The unique system ID (sys_id) of the change request for which to refresh impacted services. This is a 32-character hexadecimal string that uniquely identifies the change request record. Example: '46e9b4afa9fe198101026e122b85f442'

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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