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AppsServiceNow ToolsServicenow Update Conversation Member Drop
ServiceNow Tools

Servicenow Update Conversation Member Drop

Drops an agent from a conversation in ServiceNow using the Conversation Member API. Use this action when you need to remove an agent or user from an active conversation. This operation requires the wa_integration_user role. The member will be immediately removed from the convers…

Write actionRisk level 2 of 5API key connection
Use Servicenow Update Conversation Member Drop

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Inputs

  • user_idstring
    Required
    The unique identifier of the user/agent to drop from the conversation. This is a path parameter that identifies the conversation member to remove. The user must be currently assigned to a conversation for this operation to succeed.
  • conversation_idstring
    The sys_id of the conversation to drop the member from. If not provided, the API will attempt to drop the member from the default conversation. This is recommended if the user is a member of multiple conversations.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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