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AppsServiceNow ToolsServicenow Update Sn Chg Rest Change
ServiceNow Tools

Servicenow Update Sn Chg Rest Change

Updates an existing change request in ServiceNow using the Change Management REST API. Use this action when you need to modify an existing change request, such as updating its state, changing assignments, adding notes, modifying dates, or updating the implementation plan. This a…

Write actionRisk level 2 of 5API key connection
Use Servicenow Update Sn Chg Rest Change

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Inputs

  • riskstring
    Risk assessment of the change request (e.g., 1=High, 2=Medium, 3=Low)
  • phasestring
    Current phase of the change request lifecycle (e.g., planning, assessment, authorization, implementation, closure)
  • statestring
    Current state of the change request. Common values: -7=Cancelled, -6=Rejected, -5=Skipped, -4=Closed Incomplete, -3=Closed Complete, -2=Closed Skipped, -1=Closed Cancelled, 0=Pending, 1=In Progress, 2=Open, 3=Approved, 4=Review, 5=Scheduled, 6=Implemented, 7=Evaluated
  • impactstring
    Impact level of the change request (e.g., 1=High, 2=Medium, 3=Low)
  • sys_idstring
    Required
    The unique system ID (sys_id) of the change request to update. This is a 32-character hexadecimal string that uniquely identifies the change request. Example: '46e9b4afa9fe198101026e122b85f442'
  • categorystring
    Category or classification of the change request
  • prioritystring
    Priority of the change request (e.g., 1=Critical, 2=High, 3=Medium, 4=Low)
  • test_planstring
    Test plan for the change
  • work_notesstring
    Internal work notes (not visible to end users)
  • assigned_tostring
    Sys_id of the user assigned to implement the change
  • close_notesstring
    Notes added when closing the change request
  • descriptionstring
    Full description of the change request

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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