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AppsServiceNow ToolsServicenow Update Sn Chg Rest Change Standard
ServiceNow Tools

Servicenow Update Sn Chg Rest Change Standard

Updates a standard change request in ServiceNow using its sys_id. Use this action when you need to modify an existing standard change request, such as updating its description, changing the assigned user or group, modifying dates, updating state or phase, or adding implementatio…

Write actionRisk level 2 of 5
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Use Servicenow Update Sn Chg Rest Change Standard

Pricing and limits

Pricing
Free
Unified payment
Not currently supported

Inputs

  • riskstring
    Risk level of the standard change request. Valid values: 'low', 'medium', 'high', 'critical'. Example: 'low'
  • phasestring
    Current phase of the standard change request workflow. Example: 'Requested', 'Approved', 'Scheduled', 'Implementation', 'Review', 'Closed'
  • statestring
    Current state of the standard change request. Common values: -5=Cancelled, -4=On hold, -3=Rejected, -2=Pending, -1=Draft, 1=Initiating, 2=Pending, 3=Open, 4=In Progress, 5=Under Review, 6=Scheduled, 7=Implemented, 8=Verified, 9=Closed. Note: State transitions may require appropr…
  • activestring
    Boolean indicating if the standard change request is active. Use 'true' to activate or 'false' to deactivate. Example: 'true'
  • impactstring
    Impact level of the standard change request. Typical values: 1=Critical, 2=High, 3=Medium, 4=Low. Example: '2'
  • reasonstring
    Reason for the standard change request. Example: 'Performance optimization required'
  • sys_idstring
    Required
    The unique system ID (sys_id) of the standard change request to update. This is a 32-character hexadecimal string that uniquely identifies the standard change request. Example: '543a39de47410200e90d87e8dee4908a'
  • vendorstring
    Vendor associated with the standard change request. Example: 'ACME Corporation'
  • cmdb_cistring
    The sys_id of the Configuration Item (CI) associated with the standard change request. Reference to cmdb_ci table. Example: 'ci1234567890abcdef1234567890ab'
  • companystring
    The sys_id of the company associated with the standard change request. Reference to core_company table. Example: 'com1234567890abcdef1234567890ab'
  • categorystring
    Category classification of the standard change request. Must be a valid category defined in the change management configuration. Example: 'Software' or 'Hardware'
  • commentsstring
    Comments visible to end users about the standard change request. Example: 'Maintenance window: 2AM-4AM UTC'

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

Related use cases

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Skills that use this Action

No published Skills explicitly reference this Action yet.